Question 1

How Is Your After-sales Service?

Accepted Answer

Our warranty period is one year. If the defects are caused by our production, we will make up for them. If the quality problems are caused by customers' use, we will assist customers to repair them.

Question 2

What Kind Of Transportation Do You Offer?

Accepted Answer

We can provide sea, air and express delivery.

Question 3

What Kind Of Payment Do You Accept?

Accepted Answer

Money Transfer, Western Union, paypal, etc. We accept any convenient and quick method of payment.

Question 4

What Is Your Lead Time?

Accepted Answer

The usual delivery time is 30-45 days after receipt of order confirmation. Also, if we have it in stock, it only takes 1-2 days.

Question 5

What Is Your Minimum Order Quantity?

Accepted Answer

If we have it in stock, there will be no minimum order quantity. If we need production, we can discuss the minimum order quantity according to the customer's specific situation.

Question 6

When Will I Get My Price?

Accepted Answer

We usually make an offer within 8 hours of receiving your inquiry.

Question 7

Can You Do OEM And ODM?

Accepted Answer

Yes, both OEM and ODM are available. We can customize the development according to your product requirements, product specifications, lenses, connections, sleeves can be adjusted according to your product requirements.

Question 8

Are You A Trading Company Or A Manufacturer?

Accepted Answer

We are a leading manufacturer of endoscope cameras. There is a professional R & D team and production line, from product design to production are completed by themselves.

Question 9

What Size Is The Endoscopy Camera?

Accepted Answer

Our company mainly produces various types of industrial endoscope modules, including endoscope modules with different specifications ranging from 1.0mm to 10.0mm in diameter, as well as different types of lenses and accessories.

Question 10

What Is An Endoscope Camera Used For?

Accepted Answer

Endoscopes are divided into industrial endoscopes and medical endoscopes. In industry, they are mainly used in automobiles, sewer maintenance, pipeline inspection, industry, aerospace, railways, construction, electric power, archaeology, public security and other fields. Medically, it is mainly used for upper respiratory tract examination and gastrointestinal endoscopy.

Products